Frequently Asked Questions

  • To book a clinic appointment, call (505) 696-0202, book online on our website (click on Grief and Loss Counselling Clinic), or email hello@compassionategriefcentre.ca.

  • Yes. Sessions are available throughout NB either virtually, by phone, or in-person at the Compassionate Grief Centre in Saint John, NB.

  • Payment must be made at the time of your session. You can leave a credit card on file for processing or pay at reception in advance of your session. We also accept Debit and Credit here at the Clinic.

    If you wish to pay by e-transfer, payment must be made at least one hour prior to your session.

    You can send e-transfers to: giving@compassionategriefcentre.ca

  • Adult private counselling sessions are $120/ 60 minute sessions and Child & Youth are $75/ 45 minute sessions. Because of our Non Profit status, you will not pay any additional taxes on the session. Your session may be covered through insurance.

    With community funding, we occasionally are able to offer private counselling sessions at LOW COST or NO COST. If you don’t have insurance coverage, call us to find out if you are eligible for specially funded private counselling sessions.

  • That’s a great question! We ask if you need to cancel your appointment to do so within 24 hours of your appointment. If you cancel under 24 hours you are subject to a $40 cancellation fee which is payable before rebooking.

  • Yes. The Compassionate Grief Centre offers regular In Person & Virtual Grief Groups and a Weekly Grief Café that are delivered at NO COST to those participating.

    For more information on these programs, visit the Program Section of this website, follow us on Facebook , or call us at (506) 696-0202.

  • We offer private counselling, groups, and educational sessions, all at NO COST as funding allows. Visit the Program Section of this website for more information, follow us on Facebook , or call us at (506) 696-0202.

  • The Compassionate Grief Centre is a non-profit charity that specializes in helping people who are living with illness, grief, loss, and life’s challenges. Grief is not just about death. People grieve life losses - loss of health, divorces, separations, loss of a pet, loss of a job, loss of financial security, loss of a family home, estrangement, loss of life they once knew, loss of hope, and many more.

    The Compassionate Grief Centre is dedicated to “Making Life Better” for people coping with these life challenges.

  • The Compassionate Grief Centre relies on donations, grants, fundraising and proceeds from our paid counselling sessions to deliver our programs and services. It is our generous community who makes this care possible and we are very grateful for their support. As a registered charity, we are able to provide income tax receipts for donations.

  • At this time we only direct bill Blue Cross. With other insurance companies, you must pay the amount upfront and submit your payment. We do offer PDF versions of your receipt to easily send them via email.